A CMO Council Strategic Interest Group

CMO Council SAP

UPCOMING CX EVENTS CALENDAR

EU

June 1, 2017

Frankfurt

CONTEXT, COMMERCE + CUSTOMER: BEST PRACTICES TO EXCEED EXPECTATIONS

According to new research from the CMO Council, customers have simple expectations when it comes to customer experience. More >

WEBCAST

June 15, 2017

3pm CET / 9am EST / 6am PST

Putting the Customer Into Context: The Next Steps to Delivering Exceptional Experiences

The CMO Council and Customer Experience Board, in partnership with SAP Hybris and Deloitte Digital, invite you to join us for a live-webcast being held on Thursday, June 15, 2017. We will be sharing additional findings of our new consumer study including how consumers say they will react to continued frustrations. In addition, experts from SAP Hybris and Deloitte Digital will join the discussion to share where and how customer demands have shifted customer experience strategies, including the very ecosystem of cross-functional connections that organizations must forge in order to truly meet and exceed these expectations. Read More >

N AMERICA

June 22, 2017

New York

CONTEXT,COMMERCE + CUSTOMER: BEST PRACTICES TO EXCEED EXPECTATIONS

This executive roundtable is part of our ongoing investigation into the new requirements and opportunities in reaching, engagement and driving lasting relationships with today’s connected customer. More >

EU

June 28, 2017

Copenhagen

CONTEXT, COMMERCE + CUSTOMER: BEST PRACTICES TO EXCEED EXPECTATIONS

According to new research from the CMO Council, customers have simple expectations when it comes to customer experience. More >

EU

July 6, 2017

Amsterdam

CONTEXT, COMMERCE + CUSTOMER: BEST PRACTICES TO EXCEED EXPECTATIONS

According to new research from the CMO Council, customers have simple expectations when it comes to customer experience. More >

N AMERICA

July 19, 2017

Minneapolis

CONTEXT, COMMERCE + CUSTOMER: BEST PRACTICES TO EXCEED EXPECTATIONS

Join us as we learn more about these customers and their expectations and identify where gaps may exist between our strategies. More >