As CMO for LGR Telecommunications Inc, Paul Hartley is responsible for the global marketing and sales strategies of the organization, with a specific focus on the development of end-to-end subscriber-focused solutions and services. In particular, Hartley leads the group responsible for pioneering the advanced Customer Experience modules within LGR’s carrier-grade Data Warehouse and BI systems. Focused on using sophisticated data mining and predictive analytics with highly granular, real-time usage data (e.g. CDRs, network probes etc.), LGR’s Customer Experience modules include on network experience, device experience, churn prediction/mitigation, social network analysis, customer retention, competitor analysis, campaign management and loyalty, point-of-service dashboards and more. Hartley graduated from the University of Cape Town with a Bachelors degree in Business Science and a Post-Graduate degree in Strategic Marketing. Following a distinguished track record in IT and Telecoms marketing in the United Kingdom and South Africa, Hartley now resides in Atlanta, GA.

LGR Telecommunications (LGR) is a specialist provider of carrier-grade data warehouse and BI solutions that allow telecommunications operators to transform high volumes of network usage data into proactive business insight. LGR’s market-leading CDRlive suite provides an end-to-end platform capable of processing any data from any network at a rate of more than 200,000 events per second, growing effortlessly to petabyte-scale data warehouses, and delivering user performance that is typically 20x that of industry standard. LGR technologies today record and manage the experience of over 250 million subscribers globally, including those of leading network operators such as AT&T, Vodafone, Telstra and the MTN Group.