Raymond Gerber joined Chordiant in April 2008 and as the Chief Technology Officer is responsible for the Office of the CTO, Worldwide pre-sales, and the Industry Consulting team. He has 27 years of technology related experience both in the capacity of building software solutions for Software Vendors and as a user of vendor solution in consumer organization. Prior to Chordiant, Mr. Gerber was the President and Owner of FirstSecond Technologies with the primary focus of technology focused customer experience improvement.

Mr. Gerber also served in senior positions in various large consumer organizations where he was responsible for the architecting and building of large customer facing solutions. He specialized in Business Process Management practices with a focus on improving end-user operational effectiveness and efficiency through the use of Business Process - management, -integration and, -optimization. He holds 3 Patents relating to optimization of Call center software. Mr. Gerber studied in Accounting at the University of South Africa and Rand Afrikaans University.