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Advisory Board
The Customer Experience Board is a global think tank comprised of concerned marketers from leading service provider organizations as well as key industry experts, professors and authors.
New Corporate Member
Frank Rovekamp - Global CMO, Vodafone
Frank Rövekamp, Global Chief Marketing Officer, was appointed to this position and joined the Executive Committee on 1 May 2006. He joined Vod… more »
New Faculty Member
Michael R. Solomon, Ph.D - Professor of Marketing and Director of the Center for Consumer Research, Haub School of Business at Saint Joseph's University
Michael R. Solomon, Ph.D. is Professor of Marketing and Director of the Center for Consumer Research in the Haub School of Business at Saint Joseph's … more »
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News & Events
Especially in this economy, customer service matters articles »
Facts & Figures
Total revenue for the telecommunications industry grew by around 10% in 2008 to reach over $1.1 trillion. statistics »
Advisory Board
A global think tank of concerned marketers and key industry expertsboard »