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Advisory Board
The Customer Experience Board is a global think tank comprised of concerned marketers from leading service provider organizations as well as key industry experts, professors and authors.
New Corporate Member
Alan D. Ferber - Vice President, Sales Operations and Chief Marketing Officer, U.S. Cellular
As vice president, sales operations and chief marketing officer, Ferber has positioned U.S. Cellular as one of the country's top wireless carriers by … more »
New Faculty Member
Dan Steinbock - Research Director of International Business , India, China and American Institute
Dr Steinbock consults on issues of international business and international relations among the most advanced economies (U.S., Western Europe, Jap… more »
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News & Events
Especially in this economy, customer service matters articles »
Facts & Figures
Total revenue for the telecommunications industry grew by around 10% in 2008 to reach over $1.1 trillion. statistics »
Advisory Board
A global think tank of concerned marketers and key industry expertsboard »