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Advisory Board
The Customer Experience Board is a global think tank comprised of concerned marketers from leading service provider organizations as well as key industry experts, professors and authors.
New Corporate Member
Lloyd Mathias - President & Chief Marketing Officer , Tata Teleservices Limited
Lloyd Mathias is President & Chief Marketing Officer of Tata Teleservices. He heads Marketing, Product Management, Business D… more »
New Faculty Member
Bernhard Schindlholzer - Founder & Editor, Customer Experience Labs
Bernhard Schindlholzer is research associate at the University of St. Gallen in Switzerland and founder of the Customer Experience Labs, an interdisci… more »
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News & Events
Especially in this economy, customer service matters articles »
Facts & Figures
Total revenue for the telecommunications industry grew by around 10% in 2008 to reach over $1.1 trillion. statistics »
Advisory Board
A global think tank of concerned marketers and key industry expertsboard »