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Advisory Board
The Customer Experience Board is a global think tank comprised of concerned marketers from leading service provider organizations as well as key industry experts, professors and authors.
New Corporate Member
Llew Claasen - Vice President, Online Marketing and Products, Clickatell
Llew is the VP – Online Marketing & Products at Clickatell.com, a mobile network aggregator covering over 750 mobile networks in more tha… more »
New Faculty Member
John R. Patterson - Founder & President, Progressive Insights, Inc.
John is founder and President of Progressive Insights a member of the Chip Bell Group. He has over 20 years of executive leadership experience in t… more »
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News & Events
Especially in this economy, customer service matters articles »
Facts & Figures
Total revenue for the telecommunications industry grew by around 10% in 2008 to reach over $1.1 trillion. statistics »
Advisory Board
A global think tank of concerned marketers and key industry expertsboard »